Privacy Policy
Last Updated: June 17, 2022
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hivecbd.myshopify.com/ (the “Site”). It also outlines the choices available to you regarding the use of your personal information and how you can access and update your personal information.
This Privacy Policy applies to all site visitors and product purchasing consumers. It also applies to those who opt-in to receive marketing information through email.
MINORS
YOU MUST BE AT LEAST 18 YEARS OLD TO ACCESS THIS SITE. McKENZIE LABS, HIVECBD.COM SITE AND ADVERTISING ARE INTENDED ONLY FOR PERSONS OF LEGAL CONSUMPTION AGE BASED ON THE JURISDICTION WHERE SUCH CONTENT IS BEING ACCESSED OR VIEWED. YOU WILL BE REQUIRED TO VERIFY YOUR AGE PRIOR TO ENTERING OR INTERACTING WITH THE SITE.
WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM THOSE UNDER EIGHTEEN (18) YEARS OLD. IF YOU ARE UNDER THE AGE OF MAJORITY IN YOUR JURISDICTION AND HAVE ENTERED OUR SITE BY PROVIDING FALSE AGE INFORMATION YOU MUST IMMEDIATELY LEAVE THE SITE. IF YOU BELIEVE SOMEONE UNDER THE AGE OF MAJORITY HAS PROVIDED US WITH PERSONAL INFORMATION BY OBTAINING ACCESS IN VIOLATION OF THIS PRIVACY POLICY, PLEASE CONTACT US IMMEDIATELY SO THAT WE MAY REMOVE THIS PERSONAL INFORMATION.
PERSONAL INFORMATION WE COLLECT
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Order Information and Device Information.
When using our Site, you may voluntarily provide information about yourself. We may collect this information when you contact us through our Site or social channels, make a purchase, register to receive our email newsletter, opt into a subscription or submit personal information through electronic forms found on our Site.
We may collect the following personal information from you:
- Contact Information including your name, email address, mailing address and telephone number(s)
- Billing Information including your payment card number and billing address
- Unique Identifiers including user name and password
- Preferences Information including order history, marketing preferences, subscription preferences
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
CONSENT
By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information.
You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at info@hivecbd.com or mailing us at:
HIVE c/o McKenzie Labs, 50 Osgood Place, Suite 110, San Francisco, CA 94133, United States.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
CALIFORNIA RESIDENTS
If you are a California resident, you may have the following rights with respect to your personal information, subject to applicable exceptions:
- Right to access personal information. You may be entitled to request that we disclose to you the specific pieces of your personal information that we have collected in the 12 months preceding your request.
- Right to data portability. You may be entitled to request a copy of your electronic personal information in a readily-usable format by contacting us.
- Right to disclosure. You may be entitled to receive the following information with respect to the 12 months preceding your request: the categories of personal information we have collected, the sources from which we collected that personal information, the purposes for which we collected and shared that personal information, and the categories of personal information that we disclosed for a business purpose. You can exercise such right to disclosure by contacting us.
- Right to deletion. You may be entitled to request that we delete the personal information that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need or be required to keep such information, such as for our legitimate business purposes or to comply with applicable law. You can exercise such right to delete by contacting us.
- Do Not Sell My Personal Information: We do not share your personal information for money. We do share personal information internally and with certain third parties, which may be considered a “sale” under California law even if we don’t receive money in exchange for the information. We do not knowingly sell the personal information of minors less than 18 years of age. If you are a California resident, you have a right to opt-out of the sale of your personal information by contacting us.
- Please note that these rights may be limited under applicable laws. For example, we may need to retain certain personal information for business purposes, to complete transactions you have requested, to comply with our legal obligations or for other purposes as required or permitted by applicable law.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California's "Shine the Light" law, California residents who provide personal information to us in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information that we disclosed, if any, to other businesses for their own marketing purposes in the immediately prior calendar year. To request this information, please contact us at info@hivecbd.com or the mail address set forth in the section entitled “Contact Us” below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state and ZIP code. Please note that we are not required to respond to requests made by means other than through the provided email, telephone number or mail address. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
MINORS
You must be at least 18 years old to access this Site. If you are under 18 years old you are not permitted to use this Site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hivecbd.com or by mail using the details provided below:
HIVE c/o McKenzie Labs, 50 Osgood Place, Suite 110, San Francisco, CA 94133, United States.